Chester R Nvj

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Verified Reviewer
| map-marker Sarasota, Florida

Order of completion of homes

Our lot was purchased before any other lots on our entire street (Winding Pine Road). Our house now is behind at least 12 houses in construction. I get the same answer every time I question the lack of progress. I am at the construction sight daily. I completely understand material and labor delays. The sequence of completion of houses is terrible. No one will listen to me. I have analyzed approximately 40 houses and permit status. I know what I am talking about. Still no resolution.
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Pros:
  • Great house

User's recommendation: Make sure you document the construction of your house

1 comment
Guest

Construction "site". re : The sight of the site is discouraging because my house sits unfinished in a bunch of chaos.

Anonymous
map-marker Louisville, Kentucky

Sales Agents do not answer phones or return calls - receptionist who answers phones is clueless

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Called multiple times to talk with sales agent. Have to start with receptionist.

Receptionist gave a time the sales agent would call. No call was received. Called back several times, spoke with receptionist. Again, promised Sales Agent would call.

No call received. Imagine building a home with this company. Would be a tremendous risk.

This environment points to major problems. Will find another builder.

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User's recommendation: Avoid this company

1 comment
Guest

I agree, avoid this company DiVosta! (DiVosta.com) I was trying to buy a lot in a new community that is being built in Osprey FL.

Without going into all the details, the sales agent was terrible. I emailed the manager a week ago explaining what took place and no email or call. His name in Manny Martinez.

I will look elsewhere for a retirement community and would recommend you do the same. I also read that DiVosta uses the lowest bid of construction workers and it shows from all the complaints by people that did buy in Talon Preserve.

Anonymous
map-marker Boca Raton, Florida

The worst

warranty never happened. Carrie never answers or resolves problems.
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Reason of review:
Warranty issue
Anonymous
map-marker Sarasota, Florida

Pulte/ devosta warranty is a joke

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I called about a problem with a bad leak in the backflow Assembly and was told my 1 yr warranty is up and Devosta's lawyer said it's not covered , the coverage on plumbing is for 2 yrs . It was full of construction debris and I was told to get a lawyer . I asked for the lawyer's # and was told they don't have to give it to me . I paid to fix it , it was an emergency . They S..k
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Reason of review:
Warranty issue
2 comments
Guest

This a true shame on DiVosta’s part. They hire and pay subs poor wages which they take out on the home their working.

Ryan Marshall at DiVosta is a classless jerk who highly paid. I feel bad for you.

Guest

That is pretty *** for any Builder to handle this situation, the way they treated you. Customer Should always be number 1 but they seem to forget about that. Bad for business, people read REVIEWS!

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Anonymous

Pulte terrible builder

They don't stand behind their warranty , if you have any problems they'll tell you to get a lawyer
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Reason of review:
Warranty issue
Anonymous
map-marker Vero Beach, Florida

Lakes at Waterway, Vero Beach, FL

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I have lived in my home for three weeks. Our mail is not delivered because the post office said that Divosta has not assigned mailboxes. Every time I or any of the other homeowners ask a Divosta employee, they will not commit. We also do not have cable or internet. Both these problems indicate poor community planning. I was telling someone about this and their response was that good community planning includes working with the local services from the beginning. Also, there seems to be very little supervision of contractors. There is construction going on 7 days a week; before 7AM and after 7PM. Saturday(10/15/16) night there were cars and trucks speeding up and down the road behind my house until 10PM. There are no lights here and the gates are left open. My family has lives in Vero Beach for over 40 years and I know many people here, and I plan to continue to spread the word about the current "Divosta" project.
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Pros:
  • Location
Cons:
  • Poor communication and lack of honesty
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

1 comment
Niyla Crk

We too live in a Divosta home in Vero. Our opinion based on experience is that Customer service staff do not respond to emails or show even mild concern to fix issues on the 1 year warranty problems report that they prepared with us.

When we see their reps. they tell us computers are down, sub-contractors on extended holiday vacations, etc. Bottom line is they could care less. Ignore emails and phone calls.

We elevated in Divosta Customer service and got same no result. Avoid buying from Divosta and refuse to close if any open issues.

After closing you will not exist. Pulte-Divosta could improve profits by eliminating the payroll in Customer Service Dept.

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